From charlotte to jerusalem

TSA move more fast cause so many people were working. Pros: "They did take care of the situation in a timely manner and switched my flight were I made it in my time line. Switched to American from Atl. Cons: "Was informed the flight delay due to equipment ,". Pros: "Smooth flight in time. Didn't realize would have to go thru another TSA security check point. Otherwise smooth flight, great communication from the captain.

Cons: "Cramped seats and the food wasn't that great. Plus final meal was served late which lead to quick eating and feeling rushed. Pros: "in Charlotte". Cons: "delay on flight". Pros: "Crew was friendly and efficient". Cons: "Very minimal legroom.

Screaming children behind me kicking my seat during flight". Pros: "Leo was friendly and helpful, a wonderful presence on the flight. Cons: "Multiple delays in Atlanta".

Cons: "The special meal I ordered was delivered to someone else. The entertainment system wasn't functioning properly and no English susbtiles we're offered for any of the movies, unlike my previous Delta flights for some reason there were only Chinese ".

Pros: "Nothing other than it was over quickly. Cons: "Seat did not recline at all. Boarding was painless and I had no problems with my two small bags. Due to a mix-up in seating, I had both seats to myself! We even got in will before the scheduled time! Pros: "Leg room was descent".

Cons: "Excessive delays. Cons: "Nothing". Pros: "One of The crew members a guy from Texas was nice". Cons: "The female crew Members were taking loudly and a lot during the flight it was difficult to sleep as a result. The food was low and very very bad". Pros: "Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional. Cons: "A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta?

You can still provide napkins. Cons: "The flight was delayed for boarding, then delayed for take-off, then circled LaGuardia for an hour, diverted to JFK. They indicated weather, but JFK is 9. Pros: "The crew was personable and kept us informed regarding the trip.

The Flight Attendant was very attentive and went above duty to ensure our comfort. Cons: "I didn't t like the overall design of the plane - it was small. Pros: "Flight attendant was excellent and pilots did a great job with weather". Pros: "Nothing. Cons: "Delayed multiple times. I have been traveling 13 hours and am still not in London.

Pros: "Having status. Always on time. They run their schedules like European trains. Pros: "The good the crew and the bed". Cons: "The overheads were noisey and loud and made it difficult to sleep".

Pros: "The customer service of the middle aged White frmale FA". Cons: "The seats were small". Cons: "lost mom's glasses". Cons: "My flight was delayed then cancelled with no option to seek a seat on an alternative airline. I had to fly standby. Fortunately, I was able to get a seat on the flight my original flight was scheduled for am. When I arrived at my destination I was exhausted from spending all day in the airport!

Pros: "Free upgrade to Economy Plus". Cons: "The flight was delayed an hour". Cons: "My mother, Linda Thompson, has a progressive neuromuscular disorder, Dystonia.

Along with this condition, stress can bring on non-epileptic seizures. My mother has had to endure one of these seizures due to the stress that this incident had put her through. As my mother's power of attorney, I am helping her vocalize this incident that she has experienced.

The image below shows the spot where she was left, in the Atlanta airport, in her wheelchair. Delta airlines says they provide safe, accessible travel to all of their passengers. That includes providing an employee to transport physically disabled persons to and from their flights and to their shuttle.

An employee accompanied my mother when she got off of her plane arriving in Atlanta from Charlotte. This employee was obligated to transport her where she needed to go. Due to her first flight being delayed, she missed her connecting flight in Atlanta, and had to stay the night until the connection could be made in the morning.

They provided her with a voucher to a local hotel and a shuttle to that hotel. The employee who met her at the gate was obligated to help her get to that shuttle so she could get to her hotel in time.

As many of us may know, Atlanta airport is one of the largest. You might need to take a train to get from one area to the next. It would be very difficult for my mother to walk that distance with her cane, and that is why she needed a wheelchair.

The inconsiderate, selfish employee of whom needed to transport my mother to her destination was coming to the end of his shift. He attempted to hand my mother off to another employee at the desk while she was getting her voucher.

Told her it was the end of his shift and he had to clock out. She told him, "You can't leave her here". Her statement, and the way she stated it, made my mother feel like she was a piece of luggage. She ignored it and let the employee take her on her way.

She just wanted him to take her to her shuttle so that she could get to her hotel and rest. That did not happen. He strolled my mother along for a moment until they were out of site. They approached a gate, of which was empty, and he told her to wait here for an agent to come by. He left. She waited No one ever came and assisted her.

She was left like a piece of luggage in the middle of the Atlanta airport with no one around. My mother was treated like a bag that someone did not want to carry around anymore. This situation and the selfishness of that employee makes me think of who else could have been treated like this, or who else could be treated like this in the future.

Help me spread this message so that something can be done about this issue. Delta has already been contacted, they do not care enough to do anything about it. I bet they will if this message gets heard by their potential future passengers. Pros: "Staff all was good. Great crew and great food.

But having no entertainment is not acceptable these days. Pros: ". Pros: "This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at and my flight my was set to take of at There wear others in the same boat as me, we where all flying with American.

I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight.

I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before.

I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!! Cons: "If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!! Pros: "Friendly and great service.

Flight attendants like their job. Food was good. Flight on time". Cons: "More legroom". Pros: "New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job. Cons: "I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down.

Tough situation and had to really address that issue. Cons: "No WiFi despite paying. No Kosher food despite ordering. Pros: "Clean, quiet and the staff was attentive. Cons: "The meal was average". Cons: "Lufthansa disappointed. Seats were incredibly narrow and in both the airports and in the planes, the ability to charge your phone was poor. Pros: "The crew was fantastic, never bothered sleeping people, and had a great trip. Pros: "Care was amazing plane was spacious and new lots of entertainment".

Cons: "Food could have been better". Pros: "Everything". Pros: "The flight was on time". Cons: "Seats, entertainment, crew attitude".

Pros: "The crew was amazing, courteous and very prompt. The airplane was very clean and comfortable. Very comfortable flight. Cons: "A seat in first class would have been even better".

Pros: "Great staff and food". Cons: "Comfort was not great and no entertainment options whatsoever". Pros: "Good service overall. Great crew. Cons: "Nothing in particular. Pros: "Same crew.

Really nice flight smooth and professional". Pros: "almost hrly refreshments courteous crew calm demeanor". Pros: "Friendly crew and great food. Didn't have to wait long to be boarded. Pros: "Flight crew was friendly and attentive.

Airplane had good amenities. On time and smooth takeoff and landing. Pros: "Food was good. Flight attendants were good. The fact my luggage was lost might have made my reviews of other areas more harsh than actuality". Cons: "Delayed and therefore missing my connecting flight. Still needed to check in on time as if flight was not delayed. Being stuck in AP for 6 hours. Carry on is ltd to 8kg. My empty carry on weights 6kg. What is next with airlines?

Travel without luggage? Stop gauging your customers. Pros: "This was my first trip to Europe and I flew Lufthansa. They really have it together on this airline. From the two meals served to the alcohol option I didn't choose, to the entertainment options on the screens to the attendants onboard.

I can't find one fault with this process. I saved hundreds of dollars through this site! I'm currently only to my original destination and will update when I've returned to American soil. Cons: "I wish I had a foot rest like those in first class, but then I understand why I don't. Pros: "We had seats in last row 46 during flight to Munich.

I love flighting Lufthansa , they have wonderful people working there. Cons: "Food was poor , but drinks were great. Pros: "Loved having a real glass and real stainless fork and spoon rather than plastics. Liked the better quality heavier blankets and pillows. Loved the cleanliness of the plane. Impressed with the space of the Premium seats even though I did not have one.

Seat head rests could be raised to help taller people. Cons: "Headphones in the back of the seats were two pronged and did not fit the display. Attendants offered appropriate headphones at first of flight, but I did not understand what was going on. Seats were a little hard. Some of the mesh pockets on the backs of seats were not properly attached at the bottom and items placed in the them would fall through. Pros: "Crew was nice. Cons: "Late departure.

No entertament. Pros: "Service was exceptional and prompt". Very satisfied with the overall. Pros: "The Lufthansa crew is always wonderful as always. Cons: "screaming and kicking child behind my seat, with no way to "escape".

I had a severe cold and that was certainly not something I needed, I tried to get some rest, but that was impossible. The seats are getting smaller and smaller, hardly any legroom whatsoever. I've seen many passengers with "heavy" carry on, which they were apparently allowed to bring into the cabin without any problems.

I had never had to pay for any carry on, and I am seriously considering using another airline for future business travel. Pros: "The crew were good, polite and attentive. Cons: "Getting through security and to the gate was downright bizzare. We were directed to the special F gate, where we had to stand in the freezing rain in front of a locked door without any explanation. This is after already packing our jackets in. Then we got screened and just as randomly told to go to the main terminal, where we got screened a second time, just as stringently pulling everything out, padding down the kids.

No explanations whatsoever, the craziest experience, completely messed our plans to get a bite up, I wish we were given some information ahead of time that we are going to be sitting in a single room zone. The flight was ok, but hellishly hot all the way. Lufthansa crew is usually good, so no complaints. Cons: "Even the crew said that the plane was too crowded, and that they should have used a larger plane for such a full flight.

There was no entertainment on the plane, unless you provided your own device. My flight from Chicago to Frankfurt was on a very large plane so I have no complaints, but, the plane chosen from Frankfurt to Tel Aviv was much smaller, and packed to the gills, with passengers, and luggage, and crew. The crew themselves remarked that the type of plane used for this flight was inappropriate. Cons: "Late one hour. Apparently equipment failure".

Cons: "There was no food included, although the flight wasn't low cost, we didn't even get drinks, not even water. We asked for a glass of water from the crew, but they were busy selling the food and forgot about us. Pros: "The crew were very helpful and polite.

The seats had plenty legroom. The food was excellent. Cons: "We started boarding much later than originally announced. We may have arrived with little delay, however. No entertainment was available, which is not that great considering that it is a three and a half hours flight. Pros: "There was plenty of room even in economy , good food, and a friendly staff. I enjoyed having my own TV screen where I could watch movies and listen to music. I've traveled to Europe several times and Lufthansa is the best airline!

Pros: "The crew was great and loved the pre boarding with my children. Cons: "That had to be the most uncomfortable flight to France I have been in. There was no leg room at all. Cons: "Everything was good not great". Cons: "The business class seats is exactly like the economy seats".

Cons: "I order a seat near the window A9 but this seat has no window. Pros: "Everything on time". Pros: "Great planes. Cons: "Flight attendants didn't want to help me find space for my bag. There were many small pockets so I asked them to help arrange so we could fit my bags. Without even looking they said there's no room. So who can?? Maybe she was a transfer from united ". Pros: "I like the service and food.

Cons: "I like food and service and they had things that make it different. Pros: "Food is very good for airlines". Cons: "No entertainment set unless you have a tablet". Cons: "The business class is not really a business class, and the chairs are not comfortable. FareCompare About Blog Contact. Connect Facebook Twitter Instagram. All rights reserved. Accept Cookies Decline. Charlotte to New York City. Charlotte to Amman. Charlotte to Beirut. Charlotte to London, United Kingdom. Charlotte to Cairo, Egypt.

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